Frequently Asked Questions
What activities do Dash Outdoors offer?
We offer a wide range of exciting watersports and outdoor activities, including:
Watersports:
- Jet Ski rides
- Kayaking
- Stand-up paddleboarding (SUP)
- Banana Boat rides
- Mable Boat rides
- WOW/Xtreme Boat rides
- Combo rides
- Wakeboarding
- Catamaran sailing
- Board rentals (surfboards, bodyboards)
- Surf lessons (available during the monsoon season)
…and many more!
In addition to watersports, we also provide:
- ATV adventures
- Mini Golf
- Mangrove tours
- Team building activities
What is combo rides?
Combo Rides is one of our most fun-filled water sports, perfect for families or any groups. You can choose from our exciting options: Banana Boat, Mable Boat, and Wow/Xtreme Boat. Whether you want to enjoy just one or experience all three, we call it “Combo Rides” when you ride them together. We’re currently offering a special discount on our Combo Rides, so don’t miss out!
What are your operating hours?
We are open daily with the following operating hours:
- Weekdays: 10 AM – 6 PM
- Weekends & Public Holidays: 9 AM – 6 PM
Is there a minimum age requirement for your activities?
The minimum age for most activities is 8 and above. However, for Jet Ski rides and ATVs, riders must be at least 18, while passengers can be 8 and above.
Why do kids have to be 8 years and older if the parent is with them?
The age requirement of 8 years and older for kids, even when accompanied by a parent, is in place to ensure their safety and comfort during the activities. Many of our water sports involve physical demands and safety protocols that are best suited for this age group. This policy helps us maintain a safe environment for all participants and allows us to provide a more enjoyable experience for families. Thank you for your understanding!
Do bigger groups get discount?
Unfortunately, we do not offer discounts for larger groups at this time. However, we strive to ensure that everyone will have a great time, no matter how many people are in their group!
Do I need prior experience for water sports?
No prior experience is needed for most of our activities. However, for Catamaran sailing, surfing, wakeboarding, waterskiing, and knee boarding, we recommend participants to have prior experience. If you’re new to surfing, we do offer surf lessons to help you get started.
Can I ride the Jet Ski alone?
Yes, if you meet the age you can ride the Jet Ski on your own. However, if you’re feeling a bit scared, our Marshal can ride for you while you sit as a passenger (conditions apply).
Can one of your marshals or riders accompany me if I'm too scared to ride the Jet Ski on my own?
Yes, our marshal or rider can accompany you on the Jet Ski if you’re too scared to ride alone, provided certain conditions are met.
When is the best time for surfing in Desaru?
The surf season varies each year, but generally, from November to March, you can expect strong waves and some of the best surfing conditions in Malaysia.
Are your activities affected by the weather?
Yes, certain activities like Jet Ski rides and beach sports may be impacted by weather conditions, especially during the monsoon season. We monitor weather updates closely and will notify you of any changes to your booking.
What are the prices for water sports?
We’re unable to provide exact rates as they can vary based on different hotel arrangements. We’d be happy to assist you further! Please reach out to us directly at +6019 705 6990 and let us know which hotel you are staying at. We can then provide you with the appropriate water sports price list.
What can I expect on a Mangrove tour?
We offer both boat tours and kayaking tours in the Mangrove. Our guided explorations allow you to witness diverse wildlife, unique ecosystems, and beautiful natural scenery. Whether you choose the comfort of a boat or the adventure of kayaking, it’s a peaceful experience perfect for nature lovers and eco-tourists alike.
How long is the Mangrove tour?
The tour typically lasts about 2 to 3 Hours, including a guided exploration and time to enjoy the surroundings
What kind of team-building activities do you offer?
We offer a variety of fun and engaging team-building activities, including water-based challenges, treasure hunts, and obstacle courses. These activities are perfect for corporate groups or private events.
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